Transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.

Gaining unauthorized access to other computer systems.

Interfering with any other person's use or enjoyment of the Site.

Breaching any applicable laws.

Interfering or disrupting networks or web sites connected to the Site.

Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

Modification of Terms & Conditions of Service:-

Indian Herbs may at any time modify the Terms & Conditions of Use of the site without any prior notification to you. You can access the latest version of the User Agreement at any given time on Indian Herbs. You should regularly review the Terms & Conditions on Indian Herbs. In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the service. However, if you continue to use the service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this site.

Governing Law and Jurisdiction:-

This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Nagpur shall have exclusive jurisdiction in any proceedings arising out of this agreement.

Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by Indian Herbs and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended time to time. The arbitration shall be held in Nagpur. The High Court Justice at Nagpur alone shall have the jurisdiction and the Laws of India shall apply.

Reviews, Feedback, Submissions:-

All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Indian Herbs on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the "Comments") shall be and remain Indian Herbs property. Such disclosure, submission or offer of any Comments shall constitute an assignment to Indian Herbs of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, Indian Herbs owns exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Indian Herbs will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Indian Herbs is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay you any compensation for any Comments; or (3) to respond to any Comments. You agree that any Comments submitted by you to the Site will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam".

Indian Herbs does not regularly review posted Comments, but does reserve the right (but not the obligation) to monitor and edit or remove any Comments submitted to the Site. You grant Indian Herbs the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify Indian Herbs and its affiliates for all claims resulting from any Comments you submit. Indian Herbs and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.

Copyright & Trademark:-

Indian Herbs and its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this Site. Access to this Site does not confer and shall not be considered as conferring upon anyone any license under any of Indian Herbs or any third party's intellectual property rights. All rights, including copyright, in this website are owned by or licensed to Indian Herbs or third party suppliers. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Indian Herbs. You cannot modify, distribute or re-post anything on this website for any purpose.

The names and logos and all related products & services and Indian Herbs slogans are the trademarks or service marks of Indian Herbs. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any name, logo or mark in any manner.

All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Site (collectively, the "Contents") are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Site or any related software. All software used on this Site is the property of Indian Herbs or its suppliers and protected by Indian and international copyright laws. The Contents and software on this Site may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Site is strictly prohibited. Unless otherwise noted, all Contents are copyrights, trademarks and/or other intellectual property owned, controlled or licensed by Indian Herbs, one of its affiliates or by third parties who have licensed their materials to Indian Herbs and are protected by Indian and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all Contents on this Site is the exclusive property of Indian Herbs and is also protected by Indian and international copyright laws.


Objectionable Material:-

You understand that by using this Site or any services provided on the Site, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Site and any service at your sole risk and that to the fullest extent permitted under applicable law, Indian Herbs and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to you.

Indemnity:-

You agree to defend, indemnify and hold harmless Indian Herbs, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to Indian Herbs or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under this User Agreement or arising out of the your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.

Termination:-

This User Agreement is effective unless and until terminated by either you or Indian Herbs. You may terminate this User Agreement at any time, provided that you discontinue any further use of this Site. Indian Herbs may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, Such termination will be without any liability to Indian Herbs. Upon any termination of the User Agreement by either you or Indian Herbs, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the User Agreement or otherwise. Indian Herbs right to any Comments shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Site or affect any liability that may have arisen under the User Agreement.

Limitation of Liability and Disclaimers:-

The Site is provided without any warranties or guarantees and in an "As Is" condition. You must bear the risks associated with the use of the Site.

The Site provides content from other Internet sites or resources and while Indian Herbs tries to ensure that material included on the Site is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. Indian Herbs will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Site. This disclaimer does not apply to any product warranty offered by the manufacturer of the product as specified in the product specifications. This disclaimer constitutes an essential part of this User Agreement. To the fullest extent permitted under applicable law, Indian Herbs or its suppliers shall not be liable for any indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the Site, its services or this User Agreement. Without prejudice to the generality of the section above, the total liability of Indian Herbs to you for all liabilities arising out of this User Agreement be it in tort or contract is limited to the value of the product ordered by you. Indian Herbs, its associates and technology partners make no representations or warranties about the accuracy, reliability, completeness, current-ness and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the Site or that the operation of the Site will be error free and/or uninterrupted. Consequently, Indian Herbs assumes no liability whatsoever for any monetary or other damage suffered by you on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Site; and/or any interruption or errors in the operation of the Site.

Site Security:-

You are prohibited from violating or attempting to violate the security of the Site, including, without limitation, (a) accessing data not intended for you or logging onto a server or an account which you are not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, "flooding," "spamming," "mailbombing" or "crashing;" (d) sending unsolicited email, including promotions and/or advertising of products or services; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. Indian Herbs will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from Indian Herbs on this Site and other than generally available third party web browsers (e.g., Netscape Navigator, Microsoft Explorer).

Entire Agreement:-

If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between you and Indian Herbs with respect to the Indian Herbs sites/services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and Indian Herbs with respect to the Indian Herbs sites/services. Indian Herbs failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches.

Shipping & Handling:-

Every care is taken for packing so that the item reaches buyer in safe condition. All Products are shipped within 2-3 working days after realization of payment. We will ship the Products through professional courier service providers. Please give correct Address with Correct PIN Code and a Prominent Land Mark. Include your Mobile Number in your address.

It is responsibility of buyer to ensure that the packet received by them is not in tampered condition. Do not accept packet if the pack is not sealed. for any doubts open packet in front of courier person and return the pack if the item is found to be broken or damaged. Please do complain immediately about the damaged item/lost item as soon as parcel is received/accepted to customer support team.

Delivery Policies:-

Most of time we deliver the merchandise within 5-7 business daysWe ensure that the fastest and most efficient dispatch & delivery chain is in place to get your orders to you as swiftly as possible from our warehouse. On dispatch, we will send you a mail for confirmation.

Cancellation Policy:-

Cancellation by Customers - Customer has an option to cancel the product with in 24 hrs of product order.

Cancellation by Indian Herbs -Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.

Return and Refund Policy:-

Once an order is placed (once the payment towards a particular product is done), we do not have an option where the customer can return the product or claim a refund on the grounds of not being in need of the product anymore Or not liking / not interested in the product anymore, notwithstanding the status of the order - whether the dispatch process is initiated or not / ‘Out for Delivery’ / ‘Already dispatched’.

Return / Refund due to Damage or wrong product delivered : The Packing Team at Indian Herbs follows industrial standards for packaging every product as per its dimensions. The team also takes extra care to ensure that you will receive the merchandise safely & without any damage by shipping the merchandise through Private Logistics Company. However, due to any unavoidable reasons (considering the fact that shipment is done from one Sate to another, with multiple stop-overs and loading & un-loading is done at various check-points), if a product is damaged in a manner that defeats its usability or functionality (for example broken into pieces or chipped off), you will be entitled to place a claim with the Customer Care for a return/replacement. You can call Customer Care and share the pictures of the spot-in- concern. This is reviewed by our Quality Team which makes the decision either to Refund or accept Return of the product for providing a Replacement. It could be possible due to the reasons mentioned above for the product to have some minor flaws like small scratches or separation of nut & bolt etc. In such cases, considering the nature of the product and the stated reasons, we anticipate the customers to fix such minor flaws with their internal resources.

If the delivered item package is different what customer  have ordered.( by seller or vendor mistake you have received the wrong product) In such case, the buyer can call up the customer care and report the wrong product deliverd and eligible for refund or replacement of same material. 

If the delivered item package has missing parts or accessories (only if these parts/accessories are mentioned in the Product Description to be part of the product package). In which case, the buyer can call up the customer care and report the missing parts/accessories, instead of claiming for refund or replacement. The necessary action will be initiated from Indian Herbs to deliver the same.

In case of refund (in instances as such mentioned above) we process refund after receiving the material  & confirmation from seller or Manufactures that return material is of same or good condition returned by you. If you have paid for the order using Bank Account/Credit card/Debit card, then the refunded amount gets credited (reversed) to your Bank Account through the Debit Card or Credit Card details provided by you at the time of making the payment, within 7 days of return. If you have paid for the order using Cash on Delivery option (in a special case), then you will be required to provide the NEFT bank details for transfer to your bank account within 7 days of return.

If the item is an Electronic Product within warranty period and if there is any problem w.r.t its functionality, Indian Herbs arranges for the pick-up of the product, will do Quality Check and fix the functionality-related problem (replace the motor of the product, if required) and deliver it back to the customer. However, the to-and-fro transportation charges in this case will be levied on the customer.

We also expect from customers and instruct them to keep the product in its original form/condition of packaging, tags, bills and retain all the spare parts/attachments etc. which was part of the package received at the time of delivery. This is essential to evaluate if the customer is entitled to get refund or replacement, as the case may be. It is also expected from the customers to inform Indian Herbs of any such damage within 24 hours of receiving the delivery of the order. Refund/Replacement claims cannot be processed if this information is conveyed to Indian Herbs beyond a period of 24 hours of receiving the delivery of the order.

If the customer places a claim with the Customer Care that the delivered product is not functioning in the effect that the usage of the product is defeated, Indian Herbs could arrange for the product to be picked up from the customer by its logistics service provider and check for the functioning of the product in its Quality-Check Lab. If there is really an issue with its functionality, Indian Herbs will arrange for the replacement of the product with no additional costs levied on the customer. However, if there is no issue with the functionality of the product as claimed by the customer, Indian Herbs will ship the product back to the customer by charging the shipping charges applicable for both way-transportation i.e to-and-fro charges. We will provide the separate payment-link to the customer for paying this additional shipping charges.

By placing an Order either through our Ecommerce website or through Mobile Application, the buyer/user is deemed to have read, understood and given consent to abide by the Terms & Conditions mentioned as above.